Question 1

Arrivals & Departures

Accepted Answer

Arrivals
Arrival time is 4pm.        
We will leave the house unlocked for you so you can access the house as soon as you arrive.
There will be 2 sets of keys hanging on the key hooks near the door.
Departures
Departure time is 10am. 
On your departure day please make sure all lights, cookers, extractor fans etc are turned off and leave the house unlocked with the keys hanging on the hooks.
We would be very grateful if you could adhere to the 10am departure time so that the housekeepers can access the property to begin their work.  
Should you depart prior to the given date and time, please contact us via email so that we can lock the property and do relevant checks.

Question 2

Address & Directions

Accepted Answer

ADDRESS AND DIRECTIONS
Exit M1 junction 28.   Take the exit onto A38 towards Ripley.
Use the left lane to take the A61 road to Chesterfield / Matlock / A615.
At the roundabout, take the 3rd exit onto Derby Road / A61.
Turn left after 500 yards on Each Well Lane.
At the mini roundabout, take the 1st exit onto Wingfield Road / A615.
Travel to the end of the road and turn right at the traffic lights facing The Peacock Hotel, carry on this road for 1 mile until you reach the Amber Hotel then turn left just before the Hotel.
Continue under the railway bridge and over humped back river bridge. 
Look for the Oakerthorpe Holiday Village sign on the right and turn right.
Continue to drive past the play park.
You will see the properties are signposted with a car park next to each property.

Question 3

FAQ's

Accepted Answer

FREQUENTLY ASKED QUESTIONS

How do I gain access to the house?
The property will be left unlocked for you with 2 sets of keys hanging on the key hooks inside.

Is there a reception desk for when I arrive?
As the properties are self catering we do not have a reception desk.  The office and out of hours contact numbers are displayed inside the property and staff are always on site if needed.

Is there sufficient parking?
Yes. Each house has its own designated parking area.

Where are the nearest shops?
The nearest town is Alfreton which has a 24 hour Tesco which is 10 minutes drive away.
The local village of Shirland and South Wingfield have their own shops which are some 5 minutes drive away. (30 minute walk)

What are the nearest transport links?
There is a train and bus station in Alfreton which is a 10 minute drive away.
Further train stations are available at Ambergate and Whatstandwell.

Is there internet access?
Yes.  All properties have their own wireless broadband.
The password for this is in the welcome folder in the houses.

Are pets welcome?
Yes, pets are very  welcome. We ask that pets are always supervised and not left unattended  in the properties. Pets must be kept on the lead in the communal areas.  Owners must clear up after their dogs immediately and dispose using the dog waste bins on site.  The pet fee is £50 per dog.

Question 4

Site Rules

Accepted Answer

All guests are required to read our site policies situated in the properties.
No smoking, candles or naked flames in any of the properties.
All noise to a minimum after 10pm. 
Fireworks are not permitted on site.
Outside smoking is permitted – please deposit your spent cigarettes in regulation boxes provided.
No items/ kitchenware to be taken outside of the property.
All dogs must be kept on a lead.  All dog waste must be collected / disposed of.
Please leave the play park and communal areas free from litter.
No blue tac/ cellotape etc  to be used on the walls / ceilings / furniture. 
Please respect your neighbours –Keep noise to a minimum after 10pm with no outside music after this time.
All extra guests must be reported to the office staff to comply with fire safety regulations. 
Maximum speed limit on site is 5mph.

Question 5

Site Contacts

Accepted Answer

Rachel (Monday - Friday 9-4pm) - 01773 441 845
Vic (Out of hours) - 07971 407 701

Question 6

Notices

Accepted Answer

Management are not responsible for any loss or damage to property or belongings.
To enhance safety and security the site is fitted with outdoor CCTV cameras.
Please report all shortfalls or damages immediately as you may be held responsible.

Question 7

Hospitality Items Provided

Accepted Answer

The following items are provided in the property for your convenience:
Bed Linen
1 x Bath and hand towel per guest
Hand wash and shower gel in each bathroom
3 x toilet roll in each bathroom
Hairdryer
1 x Hot tub towel per guest (if applicable)
2 x Tea towels
Bin liners
Ice cube bags
Dishwasher tablets
Washing up liquid, sponge, cloth
Salt and Pepper
Kitchen roll, cling film and tin foil

Question 8

Bins/Recycling

Accepted Answer

Refuse points are located near your accommodation. 
The black bin is for general waste. The burgundy bin is for all recyclable waste.
See bins for full recycling instructions.  Note: recycled waste left in bin bags will be rejected.

Question 9

Playpark/Orchard

Accepted Answer

Customers are welcome to visit the play park and Orchard at any time.
Please adhere to the playground and Orchard rules which are on the entrance gates. 
Children under 16 must be supervised at all times.

Question 10

Restaurants, Pubs, Takeaways And Caterers

Accepted Answer

Restaurants Within 5 miles
Pesto at The Peacock - https://pestorestaurants.co.uk/
The Greyhound - https://www.greyhoundpuboldhighamvillage.co.uk/
The White Hart Inn - http://www.thewhitehartmoorwoodmoor.co.uk/
The Plough - https://www.theploughinnbrackenfield.co.uk/
The Horse and Jockey - http://www.horseandjockeywessington.co.uk/

Indian Restaurants / Take Away
Mubai Masala - https://mumbaimasalaonline.com/our_menu.php?utm_source=google&utm_medium=pin&utm_content=menu-button
Jeera - https://jeera-restaurant.business.site/
Bengal Blues - https://bengalblues.co.uk/

Chinese Restaurants / Take Away
Lotus Lounge - http://www.lotus-chinese.co.uk/
River Garden - https://order.bigfoodie.co.uk/river-garden-chinese-takeaway/belper/4019620?isdirect=1

Fish and Chips
https://www.wessingtonsfishandchips.co.uk/

Breakfast
Horse and Jockey - http://www.horseandjockeywessington.co.uk/
The White Hart Inn - http://www.thewhitehartmoorwoodmoor.co.uk/

Caterers - Hot or cold buffets, canopies and catering for evening meals
Zest4 Events  https://www.zest4events.co.uk/
Contact: enquiries@zest4events.co.uk or Helen on 07766 654001 or Natalie on 07880 600244
Posh Nosh https://www.poshnosheastmidlands.com/  Contact: info@poshnosheastmidlands.com or 0115 9399447
Upper Crust Caterers. https://www.uppercrustcaterers.co.uk/ Tel: 01335 330476

Chefs - Private dining chefs 
Project Dinner Party - 07802 700 092         https://projectdinnerparty.co.uk/
Mark Hadfield - 01332 344403.                      https://www.mark-hadfield.co.uk/
Butlers Pantry - 01332 519007                        https://www.butlerspantryderby.co.uk/

Question 11

Family Days Out & Walks

Accepted Answer

Family Days Out
Carsington Waters - https://www.carsingtonwater.com/
Chatsworth House - https://www.chatsworth.org/
Matlock Farm Park - https://matlockfarmpark.co.uk/
Alton Towers - https://www.altontowers.com/
Gullivers Kingdom - https://www.gulliverskingdomresort.co.uk/
National Stone Centre - http://www.nationalstonecentre.org.uk/
Crich Tramway Village - https://www.tramway.co.uk/
Peak District Mining Museum - https://peakdistrictleadminingmuseum.co.uk/
Blue John Carvern - https://www.bluejohn-cavern.co.uk/
Hardwick Hall - https://www.nationaltrust.org.uk/hardwick-hall
Derby Museum - http://derbymuseums.org/museum-and-art-gallery/
Heights of Abraham - https://www.heightsofabraham.com/
Bolsover Castle - https://www.english-heritage.org.uk/visit/places/bolsover-castle/?utm_source=Google%20Business&utm_campaign=Local%20Listings&utm_medium=Google%20Business%20Profiles&utm_content=bolsover%20castle
Walks
Heage (8km) - https://info.ambervalley.gov.uk/docarc/docviewer.aspx?docGuid=3e28bbc5fcdc4bf19fa675a0b3c5e2b1
Cromford Canal - https://info.ambervalley.gov.uk/docarc/docviewer.aspx?docguid=0d20eaf8879f41bdafaa9588a01ae739
Linacre Reservoir(various length walks) - https://www.stwater.co.uk/wonderful-on-tap/our-visitor-sites/come-visit-us/linacre/
Ogston Reservior (7.7km circular ) - https://www.alltrails.com/trail/england/derbyshire/ogston-reservoir#:~:text=Ogston%20Reservoir%20is%20a%204.8,%2C%20running%2C%20and%20bird%20watching.
Hardwick Hall (6.1km circular) - https://www.alltrails.com/trail/england/derbyshire/hardwick-hall-estate-trail
Pentrich Revolution walks - https://pentrichrevolution.org.uk/walks/

Question 12

Emergency

Accepted Answer

Police  / Ambulance / Fire Brigage
In the event of an emergency dial 999 and ask for the relevant service
Accident and Emergency
Chesterfield Royal Hospital
Address: Chesterfield Rd, Calow, Chesterfield S44 5BL
Phone: 01246 277271
Emergency Dentist
Glendair Dental
Address: Limes Avenue, Alfreton, DE55 7DW
Hours: Open 24 hours
Phone: 01773 317 164
Vets
Medivet 24 Hour Alfreton. – Alfreton Park Veterinary Hospital
Address: 216 King St, Alfreton DE55 7DF
Hours:  Open 24 hours
Phone: 01773 832218

Question 13

Supermarkets, Butchers and Farm Shop

Accepted Answer

Supermarkets
Lidl 18 Mansfield Rd, Alfreton DE55 7JJ
Aldi Nottingham Rd, Somercotes, Alfreton DE55 4JN
Tesco Superstore  Hall St, Alfreton DE55 7BT
Sainsburys Superstore Butterley Hill, Ripley DE5 3QP
Sainsburys Superstore Cawdor Way, Matlock DE4 3SP
Butchers
Crich Butchershttp://www.crich-butchers.co.uk/
Percy Dawes 109 High St, Alfreton DE55 7DP
Farm Shop
The Farm Shop
Address: Scotland Nurseries Garden Centre Stretton Road, Tansley, Matlock DE4 5GF

Question 14

Garden Centres / Golf Clubs / Horse riding / Bowling

Accepted Answer

Garden Centre
Matlock Garden Centre - https://www.bluediamond.gg/garden-centre/matlock-garden-centre
Jacksale Garden Centre - https://www.jacksdalegardencentre.co.uk/
Golf Clubs
Alfreton - https://alfretongolfclub.co.uk/
Shirland - https://shirlandgolfclub.co.uk/
Horse Riding
Parkside - http://www.parksidestables.co.uk/
Leisure Centre
Alfreton - https://www.placesleisure.org/centres/alfreton-leisure-centre/?utm_source=gmb&utm_medium=button
Bowling
https://www.genesis-centre.co.uk/

Welcome To Oakerthorpe Holiday Village Digital Guest book

Hospitality Information

Arrivals & Departures

Address & Directions

FAQ's

Site Rules

Site Contacts

Notices

Hospitality Items Provided

Bins/Recycling

Playpark/Orchard

Restaurants, Pubs, Takeaways And Caterers

Family Days Out & Walks

Emergency

Supermarkets, Butchers and Farm Shop

Garden Centres / Golf Clubs / Horse riding / Bowling

THE DAIRY

THE DAIRY

AMBER LODGE

AMBER LODGE

ELLIOTT HOUSE

ELLIOTT HOUSE

THE OLD WINE CELLAR

THE OLD WINE CELLAR

THE SOUTH WING

THE SOUTH WING

THE OLD MILKING PARLOUR

THE OLD MILKING PARLOUR

THE MILKING PARLOUR GRANDE

THE MILKING PARLOUR GRANDE

Welcome To Oakerthorpe Holiday Village Digital Guest book

Hospitality Information

Arrivals &amp; Departures

Address &amp; Directions

FAQ's

Site Rules

Site Contacts

Notices

Hospitality Items Provided

Bins/Recycling

Playpark/Orchard

Restaurants, Pubs, Takeaways And Caterers

Family Days Out &amp; Walks

Emergency

Supermarkets, Butchers and Farm Shop

Garden Centres / Golf Clubs / Horse riding / Bowling

Arrivals & Departures

Address & Directions

Family Days Out & Walks